Keyboard lions

You know those people on the web who shout and insist on something that is far-fetched or completely wrong, regardless of the evidence to the contrary, simply because they have none for their side? There are a lot of them, today known as ‘trolls’ or ‘haters’.

Now every expert in socio-piscological behaviour, or just about any sensible person, suggests that you ignore internet trolls. These people depend on reactions from others in order to exist, so, in general, we ignore them. Or, if we don’t think our presence in a specific public space is important, we simply don’t go to the place where they are trying to exist.

But what if you discover that the consultant you rely on is actually a troll?

At first, it doesn’t seem like they’re there to deliberately provoke anyone, but rather to make some money. But in the end, they become a troll, and you find out the worst after a long list of distortions that fall into several categories: increasingly bad work, lack of necessary study and training, covering their mistakes at your expense, using your funds for their own benefit, denying their own role as advisor when they actually were the one in charge, and going well beyond the professional sphere with the lowest level of communication in a way that has never happened not even in First Grade.

Therefore, I wonder whether we can rightfully just ignore these people. Maybe we sometimes forget that we aren’t dealing with algorithms programmed to do what they do, but with individuals that lift their hands from the keyboard and go around in the real life, piling damage upon damage.