The stone to push
Why is that today more and more providers of any kind of working cannot do things without the customer having to tell them in presence? And they are even long-term business relationships where there have already been a lot of occasions to meet.
Once the necessity of being physically together was due to the actual need of working together, doing things together in a continuous need of exchange opinions, tips, and because the action of one side had to follow the action of the other side.
Weirdly, just today when there are people who manage to work actually together without this need of being together, that is to say, through remote channels, conversely, people who do not work together in the strict sense have forcibly to be together. The great part of the commitments are like this: list those documents we have already talked, make a sample like the one I gave you; therefore, it should be more than enough just simply to say, or write, and yet, if the client does not go physically to the supplier, work doesn’t go on.